Privacy Policy

Last updat­ed: July 01, 2021

This Pri­va­cy Pol­i­cy describes Our poli­cies and pro­ce­dures on the col­lec­tion, use and dis­clo­sure of Your infor­ma­tion when You use the Ser­vice and tells You about Your pri­va­cy rights and how the law pro­tects You.

We use Your Per­son­al data to pro­vide and improve the Ser­vice. By using the Ser­vice, You agree to the col­lec­tion and use of infor­ma­tion in accor­dance with this Pri­va­cy Policy.

Interpretation and Definitions


The words of which the ini­tial let­ter is cap­i­tal­ized have mean­ings defined under the fol­low­ing con­di­tions. The fol­low­ing def­i­n­i­tions shall have the same mean­ing regard­less of whether they appear in sin­gu­lar or in plural.


For the pur­pos­es of this Pri­va­cy Policy:

  • Account means a unique account cre­at­ed for You to access our Ser­vice or parts of our Service.

  • Com­pa­ny (referred to as either “the Com­pa­ny”, “We”, “Us” or “Our” in this Agree­ment) refers to Famil­iar Foods LLC, Port­land, OR 97206.

  • Cook­ies are small files that are placed on Your com­put­er, mobile device or any oth­er device by a web­site, con­tain­ing the details of Your brows­ing his­to­ry on that web­site among its many uses.

  • Coun­try refers to: Ore­gon, Unit­ed States

  • Device means any device that can access the Ser­vice such as a com­put­er, a cell­phone or a dig­i­tal tablet.

  • Per­son­al Data is any infor­ma­tion that relates to an iden­ti­fied or iden­ti­fi­able individual.

  • Ser­vice refers to the Website.

  • Ser­vice Provider means any nat­ur­al or legal per­son who process­es the data on behalf of the Com­pa­ny. It refers to third-par­ty com­pa­nies or indi­vid­u­als employed by the Com­pa­ny to facil­i­tate the Ser­vice, to pro­vide the Ser­vice on behalf of the Com­pa­ny, to per­form ser­vices relat­ed to the Ser­vice or to assist the Com­pa­ny in ana­lyz­ing how the Ser­vice is used.

  • Usage Data refers to data col­lect­ed auto­mat­i­cal­ly, either gen­er­at­ed by the use of the Ser­vice or from the Ser­vice infra­struc­ture itself (for exam­ple, the dura­tion of a page visit).

  • Web­site refers to FAMILIAR , acces­si­ble from

  • You means the indi­vid­ual access­ing or using the Ser­vice, or the com­pa­ny, or oth­er legal enti­ty on behalf of which such indi­vid­ual is access­ing or using the Ser­vice, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Ser­vice, We may ask You to pro­vide Us with cer­tain per­son­al­ly iden­ti­fi­able infor­ma­tion that can be used to con­tact or iden­ti­fy You. Per­son­al­ly iden­ti­fi­able infor­ma­tion may include, but is not lim­it­ed to:

  • Email address

  • First name and last name

  • Usage Data

Usage Data

Usage Data is col­lect­ed auto­mat­i­cal­ly when using the Service.

Usage Data may include infor­ma­tion such as Your Device’s Inter­net Pro­to­col address (e.g. IP address), brows­er type, brows­er ver­sion, the pages of our Ser­vice that You vis­it, the time and date of Your vis­it, the time spent on those pages, unique device iden­ti­fiers and oth­er diag­nos­tic data.

When You access the Ser­vice by or through a mobile device, We may col­lect cer­tain infor­ma­tion auto­mat­i­cal­ly, includ­ing, but not lim­it­ed to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile oper­at­ing sys­tem, the type of mobile Inter­net brows­er You use, unique device iden­ti­fiers and oth­er diag­nos­tic data.

We may also col­lect infor­ma­tion that Your brows­er sends when­ev­er You vis­it our Ser­vice or when You access the Ser­vice by or through a mobile device.

Tracking Technologies and Cookies

We use Cook­ies and sim­i­lar track­ing tech­nolo­gies to track the activ­i­ty on Our Ser­vice and store cer­tain infor­ma­tion. Track­ing tech­nolo­gies used are bea­cons, tags, and scripts to col­lect and track infor­ma­tion and to improve and ana­lyze Our Ser­vice. The tech­nolo­gies We use may include:

  • Cook­ies or Brows­er Cook­ies. A cook­ie is a small file placed on Your Device. You can instruct Your brows­er to refuse all Cook­ies or to indi­cate when a Cook­ie is being sent. How­ev­er, if You do not accept Cook­ies, You may not be able to use some parts of our Ser­vice. Unless you have adjust­ed Your brows­er set­ting so that it will refuse Cook­ies, our Ser­vice may use Cookies.
  • Flash Cook­ies. Cer­tain fea­tures of our Ser­vice may use local stored objects (or Flash Cook­ies) to col­lect and store infor­ma­tion about Your pref­er­ences or Your activ­i­ty on our Ser­vice. Flash Cook­ies are not man­aged by the same brows­er set­tings as those used for Brows­er Cook­ies. For more infor­ma­tion on how You can delete Flash Cook­ies, please read “Where can I change the set­tings for dis­abling, or delet­ing local shared objects?” avail­able at
  • Web Bea­cons. Cer­tain sec­tions of our Ser­vice and our emails may con­tain small elec­tron­ic files known as web bea­cons (also referred to as clear gifs, pix­el tags, and sin­gle-pix­el gifs) that per­mit the Com­pa­ny, for exam­ple, to count users who have vis­it­ed those pages or opened an email and for oth­er relat­ed web­site sta­tis­tics (for exam­ple, record­ing the pop­u­lar­i­ty of a cer­tain sec­tion and ver­i­fy­ing sys­tem and serv­er integrity).

Cook­ies can be “Per­sis­tent” or “Ses­sion” Cook­ies. Per­sis­tent Cook­ies remain on Your per­son­al com­put­er or mobile device when You go offline, while Ses­sion Cook­ies are delet­ed as soon as You close Your web brows­er. Learn more about cook­ies: Cook­ies: What Do They Do?.

We use both Ses­sion and Per­sis­tent Cook­ies for the pur­pos­es set out below:

  • Nec­es­sary / Essen­tial Cookies

    Type: Ses­sion Cookies

    Admin­is­tered by: Us

    Pur­pose: These Cook­ies are essen­tial to pro­vide You with ser­vices avail­able through the Web­site and to enable You to use some of its fea­tures. They help to authen­ti­cate users and pre­vent fraud­u­lent use of user accounts. With­out these Cook­ies, the ser­vices that You have asked for can­not be pro­vid­ed, and We only use these Cook­ies to pro­vide You with those services.

  • Cook­ies Pol­i­cy / Notice Accep­tance Cookies

    Type: Per­sis­tent Cookies

    Admin­is­tered by: Us

    Pur­pose: These Cook­ies iden­ti­fy if users have accept­ed the use of cook­ies on the Website.

  • Func­tion­al­i­ty Cookies

    Type: Per­sis­tent Cookies

    Admin­is­tered by: Us

    Pur­pose: These Cook­ies allow us to remem­ber choic­es You make when You use the Web­site, such as remem­ber­ing your login details or lan­guage pref­er­ence. The pur­pose of these Cook­ies is to pro­vide You with a more per­son­al expe­ri­ence and to avoid You hav­ing to re-enter your pref­er­ences every time You use the Website.

For more infor­ma­tion about the cook­ies we use and your choic­es regard­ing cook­ies, please vis­it our Cook­ies Pol­i­cy or the Cook­ies sec­tion of our Pri­va­cy Policy.

Use of Your Personal Data

The Com­pa­ny may use Per­son­al Data for the fol­low­ing purposes:

  • To pro­vide and main­tain our Ser­vice, includ­ing to mon­i­tor the usage of our Service.

  • To man­age Your Account: to man­age Your reg­is­tra­tion as a user of the Ser­vice. The Per­son­al Data You pro­vide can give You access to dif­fer­ent func­tion­al­i­ties of the Ser­vice that are avail­able to You as a reg­is­tered user.

  • For the per­for­mance of a con­tract: the devel­op­ment, com­pli­ance and under­tak­ing of the pur­chase con­tract for the prod­ucts, items or ser­vices You have pur­chased or of any oth­er con­tract with Us through the Service.

  • To con­tact You: To con­tact You by email, tele­phone calls, SMS, or oth­er equiv­a­lent forms of elec­tron­ic com­mu­ni­ca­tion, such as a mobile appli­ca­tion’s push noti­fi­ca­tions regard­ing updates or infor­ma­tive com­mu­ni­ca­tions relat­ed to the func­tion­al­i­ties, prod­ucts or con­tract­ed ser­vices, includ­ing the secu­ri­ty updates, when nec­es­sary or rea­son­able for their implementation.

  • To pro­vide You with news, spe­cial offers and gen­er­al infor­ma­tion about oth­er goods, ser­vices and events which we offer that are sim­i­lar to those that you have already pur­chased or enquired about unless You have opt­ed not to receive such information.

  • To man­age Your requests: To attend and man­age Your requests to Us.

  • For busi­ness trans­fers: We may use Your infor­ma­tion to eval­u­ate or con­duct a merg­er, divesti­ture, restruc­tur­ing, reor­ga­ni­za­tion, dis­so­lu­tion, or oth­er sale or trans­fer of some or all of Our assets, whether as a going con­cern or as part of bank­rupt­cy, liq­ui­da­tion, or sim­i­lar pro­ceed­ing, in which Per­son­al Data held by Us about our Ser­vice users is among the assets transferred.

  • For oth­er pur­pos­es: We may use Your infor­ma­tion for oth­er pur­pos­es, such as data analy­sis, iden­ti­fy­ing usage trends, deter­min­ing the effec­tive­ness of our pro­mo­tion­al cam­paigns and to eval­u­ate and improve our Ser­vice, prod­ucts, ser­vices, mar­ket­ing and your experience.

We may share Your per­son­al infor­ma­tion in the fol­low­ing situations:

  • With Ser­vice Providers: We may share Your per­son­al infor­ma­tion with Ser­vice Providers to mon­i­tor and ana­lyze the use of our Ser­vice, for pay­ment pro­cess­ing, to con­tact You.
  • For busi­ness trans­fers: We may share or trans­fer Your per­son­al infor­ma­tion in con­nec­tion with, or dur­ing nego­ti­a­tions of, any merg­er, sale of Com­pa­ny assets, financ­ing, or acqui­si­tion of all or a por­tion of Our busi­ness to anoth­er company.
  • With Affil­i­ates: We may share Your infor­ma­tion with Our affil­i­ates, in which case we will require those affil­i­ates to hon­or this Pri­va­cy Pol­i­cy. Affil­i­ates include Our par­ent com­pa­ny and any oth­er sub­sidiaries, joint ven­ture part­ners or oth­er com­pa­nies that We con­trol or that are under com­mon con­trol with Us.
  • With busi­ness part­ners: We may share Your infor­ma­tion with Our busi­ness part­ners to offer You cer­tain prod­ucts, ser­vices or promotions.
  • With oth­er users: when You share per­son­al infor­ma­tion or oth­er­wise inter­act in the pub­lic areas with oth­er users, such infor­ma­tion may be viewed by all users and may be pub­licly dis­trib­uted outside.
  • With Your con­sent: We may dis­close Your per­son­al infor­ma­tion for any oth­er pur­pose with Your consent.

Retention of Your Personal Data

The Com­pa­ny will retain Your Per­son­al Data only for as long as is nec­es­sary for the pur­pos­es set out in this Pri­va­cy Pol­i­cy. We will retain and use Your Per­son­al Data to the extent nec­es­sary to com­ply with our legal oblig­a­tions (for exam­ple, if we are required to retain your data to com­ply with applic­a­ble laws), resolve dis­putes, and enforce our legal agree­ments and policies.

The Com­pa­ny will also retain Usage Data for inter­nal analy­sis pur­pos­es. Usage Data is gen­er­al­ly retained for a short­er peri­od of time, except when this data is used to strength­en the secu­ri­ty or to improve the func­tion­al­i­ty of Our Ser­vice, or We are legal­ly oblig­at­ed to retain this data for longer time periods.

Transfer of Your Personal Data

Your infor­ma­tion, includ­ing Per­son­al Data, is processed at the Com­pa­ny’s oper­at­ing offices and in any oth­er places where the par­ties involved in the pro­cess­ing are locat­ed. It means that this infor­ma­tion may be trans­ferred to — and main­tained on — com­put­ers locat­ed out­side of Your state, province, coun­try or oth­er gov­ern­men­tal juris­dic­tion where the data pro­tec­tion laws may dif­fer than those from Your jurisdiction.

Your con­sent to this Pri­va­cy Pol­i­cy fol­lowed by Your sub­mis­sion of such infor­ma­tion rep­re­sents Your agree­ment to that transfer.

The Com­pa­ny will take all steps rea­son­ably nec­es­sary to ensure that Your data is treat­ed secure­ly and in accor­dance with this Pri­va­cy Pol­i­cy and no trans­fer of Your Per­son­al Data will take place to an orga­ni­za­tion or a coun­try unless there are ade­quate con­trols in place includ­ing the secu­ri­ty of Your data and oth­er per­son­al information.

Disclosure of Your Personal Data

Business Transactions

If the Com­pa­ny is involved in a merg­er, acqui­si­tion or asset sale, Your Per­son­al Data may be trans­ferred. We will pro­vide notice before Your Per­son­al Data is trans­ferred and becomes sub­ject to a dif­fer­ent Pri­va­cy Policy.

Law enforcement

Under cer­tain cir­cum­stances, the Com­pa­ny may be required to dis­close Your Per­son­al Data if required to do so by law or in response to valid requests by pub­lic author­i­ties (e.g. a court or a gov­ern­ment agency).

Other legal requirements

The Com­pa­ny may dis­close Your Per­son­al Data in the good faith belief that such action is nec­es­sary to:

  • Com­ply with a legal obligation
  • Pro­tect and defend the rights or prop­er­ty of the Company
  • Pre­vent or inves­ti­gate pos­si­ble wrong­do­ing in con­nec­tion with the Service
  • Pro­tect the per­son­al safe­ty of Users of the Ser­vice or the public
  • Pro­tect against legal liability

Security of Your Personal Data

The secu­ri­ty of Your Per­son­al Data is impor­tant to Us, but remem­ber that no method of trans­mis­sion over the Inter­net, or method of elec­tron­ic stor­age is 100% secure. While We strive to use com­mer­cial­ly accept­able means to pro­tect Your Per­son­al Data, We can­not guar­an­tee its absolute security.

Detailed Information on the Processing of Your Personal Data

The Ser­vice Providers We use may have access to Your Per­son­al Data. These third-par­ty ven­dors col­lect, store, use, process and trans­fer infor­ma­tion about Your activ­i­ty on Our Ser­vice in accor­dance with their Pri­va­cy Policies.

Email Marketing

We may use Your Per­son­al Data to con­tact You with newslet­ters, mar­ket­ing or pro­mo­tion­al mate­ri­als and oth­er infor­ma­tion that may be of inter­est to You. You may opt-out of receiv­ing any, or all, of these com­mu­ni­ca­tions from Us by fol­low­ing the unsub­scribe link or instruc­tions pro­vid­ed in any email We send or by con­tact­ing Us.

We may use Email Mar­ket­ing Ser­vice Providers to man­age and send emails to You.

  • Mailchimp

    Mailchimp is an email mar­ket­ing send­ing ser­vice pro­vid­ed by The Rock­et Sci­ence Group LLC.

    For more infor­ma­tion on the pri­va­cy prac­tices of Mailchimp, please vis­it their Pri­va­cy pol­i­cy:


We may pro­vide paid prod­ucts and/or ser­vices with­in the Ser­vice. In that case, we may use third-par­ty ser­vices for pay­ment pro­cess­ing (e.g. pay­ment processors).

We will not store or col­lect Your pay­ment card details. That infor­ma­tion is pro­vid­ed direct­ly to Our third-par­ty pay­ment proces­sors whose use of Your per­son­al infor­ma­tion is gov­erned by their Pri­va­cy Pol­i­cy. These pay­ment proces­sors adhere to the stan­dards set by PCI-DSS as man­aged by the PCI Secu­ri­ty Stan­dards Coun­cil, which is a joint effort of brands like Visa, Mas­ter­card, Amer­i­can Express and Dis­cov­er. PCI-DSS require­ments help ensure the secure han­dling of pay­ment information.

Children’s Privacy

Our Ser­vice does not address any­one under the age of 13. We do not know­ing­ly col­lect per­son­al­ly iden­ti­fi­able infor­ma­tion from any­one under the age of 13. If You are a par­ent or guardian and You are aware that Your child has pro­vid­ed Us with Per­son­al Data, please con­tact Us. If We become aware that We have col­lect­ed Per­son­al Data from any­one under the age of 13 with­out ver­i­fi­ca­tion of parental con­sent, We take steps to remove that infor­ma­tion from Our servers.

If We need to rely on con­sent as a legal basis for pro­cess­ing Your infor­ma­tion and Your coun­try requires con­sent from a par­ent, We may require Your par­en­t’s con­sent before We col­lect and use that information.

Links to Other Websites

Our Ser­vice may con­tain links to oth­er web­sites that are not oper­at­ed by Us. If You click on a third par­ty link, You will be direct­ed to that third par­ty’s site. We strong­ly advise You to review the Pri­va­cy Pol­i­cy of every site You visit.

We have no con­trol over and assume no respon­si­bil­i­ty for the con­tent, pri­va­cy poli­cies or prac­tices of any third par­ty sites or services.

Changes to this Privacy Policy

We may update Our Pri­va­cy Pol­i­cy from time to time. We will noti­fy You of any changes by post­ing the new Pri­va­cy Pol­i­cy on this page.

We will let You know via email and/or a promi­nent notice on Our Ser­vice, pri­or to the change becom­ing effec­tive and update the “Last updat­ed” date at the top of this Pri­va­cy Policy.

You are advised to review this Pri­va­cy Pol­i­cy peri­od­i­cal­ly for any changes. Changes to this Pri­va­cy Pol­i­cy are effec­tive when they are post­ed on this page.

Contact Us

If you have any ques­tions about this Pri­va­cy Pol­i­cy, You can con­tact us: